FAQs

Q: What is a septic system?
A: A septic system is an On-Site Wastewater Treatment System or OWTS. A basic septic system consists of the septic tank and drainfield.

Q: Was the tank full and needing pumped?
A: A septic tank is designed to be full and operate at a full liquid level. Pumping frequency is determined by the amount of solid waste that will be retained by the tank. Also referred as the sludge and scum layers.

Q: What is septic tank?
A: An underground vessel for treating wastewater from a single building or dwelling by a combination of settling and anaerobic digestion. Effluent (liquid) is usually disposed of by leaching. The solids are pumped out periodically by a licensed service truck and hauled off-site to a waste disposal site or treatment facility.

 

Q: How often should you pump the tank?
A: It depends on the size of the system and how it is being used. If there is a large amount of content going down the drain, pump more often. When a minimal amount of content is introduced, pump less often. If large amounts of disinfectants or anti-bacterial agents are being introduced into the system then pump more often. Introducing disinfectants or anti-bacterial agents into the system could shorten the life expectancy of the septic system.
On average, we recommend to pump the tank out every 2-4 years for a family of 4 with normal use. System size and use are the main factors. If you’re not sure, it’s best to have your tank pumped. We can determine systems overall performance, size, and recommend the next service date.

Q: What is required for pumping the tank?
A: Locating the septic tank. Most tanks have at least 1 lid, usually concrete but sometimes metal or fiberglass. The lid (s) might be at ground level or buried. If buried, the lid must be uncovered to pump the tank out. Special equipment is sometimes required to locate the tank if no records are found and the property owner doesn’t know the location. A septic service truck will need plenty of space to maneuver the truck and hoses for pumping. Making ample space prior to the truck arriving on-site is helpful. Pumping is done through a 3″ hose and can be no more than 80 feet away from the service truck.